The Thinking Traveller Content Marketing Case Study

Imagine Better conversions from your content.

We launched a new content strategy which saw a 169% increase in traffic YoY, a 313% increase in average time on site and more than £200k worth of free coverage.

The challenge.

They tasked us with revising their content strategy to target a key audience, the ‘ultra-high earners’, which they knew very little about.

The Thinking Traveller is a high-end villa rental company offering Mediterranean accommodation. They were struggling with their blog content, which was low-performing and unfocused, generating low organic traffic and very few conversions. They tasked us with revising their content strategy to target a key audience, the ‘ultra-high earners’, which they knew very little about.

Our response.

We used GWI to interrogate their audience, using a set of parameters including income and travelling habits. We focused on psychographics to find out what made them tick and found that they were very socially responsible and big on supporting local businesses. We also undertook keyword research and dived into Instagram data to find out what our audience was searching for.

Using this information, we followed a ‘hero-hub-hygiene’ model to create a content calendar designed to engage our audience, drive traffic and attract coverage from relevant publications to increase their brand awareness and online visibility.

Search-led (Hygiene): The Thinking Traveller had concierges who were brimming with information about the best backstreet restaurants and high-end activities to do in each area. We leveraged this to create highly informational blog content that only a true local would know to target the terms our audience was searching for.

Data-led (Hub): We identified experiences, requirements, and questions about the areas our audience searched for most. We used free Instagram and search data to create link-worthy content to attract coverage from relevant publications and increase brand awareness.

Insight-led (Hero): Armed with insight into sustainability and social responsibility, we launched an awareness day called ‘The Thoughtful Traveller’ to encourage tourists to leave reviews for businesses abroad affected by the pandemic. Read more on this hero piece.

  • +300%

    Increase in organic visibility

  • +169%

    Increase in traffic YoY

  • +313%

    Increase in average time on site

  • >£200k

    Worth of free coverage

  • 350

    Membership requests and >100 new reviews for small businesses that we can attribute to The Thoughtful Traveller Day

The impact.

We exceeded their expectations by interrogating their audience and using these insights, together with free available data, in an innovative and clever way. This creative interpretation of data truly solved their problem and delivered these impressive results.

Passion Digital Ltd.’s responsiveness and high-quality work have helped them dramatically increase the client’s visibility. Their remarkable SEO skills are perfectly in line with the client’s social media strategies, and their deep understanding of the firm’s branding encourages ongoing engagement.

We’ve been looking at our visibility versus our competition, and we’ve done very well compared to other companies. In fact, we’re only chasing one company at the moment. Their excellent site traffic and SEO support as well as their understanding of how those metrics complement what we’re doing on our social media have helped us achieve our goals.

Overall, we’ve been truly impressed with the improvements they’ve made as well as the results of their work. As a result, we’ve recommended them to another company.

Kiran Noonan Managing Director

They really spent the time to understand the company when we first began working together. I’ve worked with a couple of SEO agencies over the last sort of eight or nine years, and a lot of the time, they’re very numbers-focused, which you would expect — the numbers dictate the content.

I think because Passion spent so long and put so much time and effort into understanding the business, the tone of voice, and our position in the market, they’ve provided a unique ability to marry a numbers-focused strategy with a content plan. It’s very much in tune with what we want, and it’s the kind of flavor we would expect — I personally haven’t experienced that with another organic search agency.

Dale Bray Digital Marketing Manager

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