Phone Dudes offer a handy on-site mobile repair service for those who have cracked their phone screen. They approached us with the task of re-designing the site and most importantly, re-thinking the user experience of the booking system with the goal of increasing conversions.
(1.7% to 3.26%)
(60% - 50%)
Since the launch of the new site in January, Phone Dudes have seen a considerable increase in goals and conversions.
In addition to the results highlighted below, traffic has increased from 1342 visits for November and December, to 4533 visits for January and February, and continues to climb.
As well as this, the introduction of responsive design has had a big impact, with 35% of traffic coming from mobile and goal completions increasing from 13 to 80 during the same time period.